Guides are characters that exist solely to help newbies. Aetolia's two guides are known as Hansel and Gretel - and if you see one of them around, that means they are on duty and available to help with any newbie-related questions or problems. If you are a newbie, or maybe not so new, feel free to use the newbie channel for questions that you may have regarding Aetolia by typing NEWBIE <your text>. The Guide(s), other members of Aetolia, or a helpful administrator are typically quick to assist you with your questions. Another alternative for asking questions is the city novice channel, CNT <your text> to ask your city questions that may not be suitable for CT.